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Office Hours

9:00-17:00 CET, Monday-Friday


Administration and office phone

Denmark: +45 3693 4994

United Kingdom: +44 (0) 207 193 3858

Our phones are open during office hours.


Our address

Coinify ApS
Herlev Hovedgade 15B, 1.
2730 Herlev, Greater Copenhagen, Denmark




How to find us: Coinify-Directions.pdf


Company registration number


Customer service

Our Knowledgebase is the fastest way of getting most common questions answered. If you need a little more assistance, you can always submit a support ticket and receive answers from our friendly, knowledgeable staff members via email. Our customers are welcomed to follow @CoinifyStatus Twitter profile for the important announcements and real time status updates.

Please note: In order to provide our customers the best possible service from our qualified team members, we do not provide customer support via phone or social media channels.


Current customer alert

Bank holidays 25-26.5. 2017 (please note that current response times are longer than usual)